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At First 1 Club Limited (“First 1 Club”, “we”, or “us”), we use cookies and similar tracking technologies on our website (https://www.first1club.com/) to analyse user interactions, improve our service, and enhance your gaming experience. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences. For additional details on how we handle your personal data, please refer to our Privacy Policy.

Your Consent and Cookie Banner

We use a cookie banner to obtain your explicit consent for non‑essential cookies. When you visit our website, you will see a banner with the following message:

"We use essential cookies to ensure our website functions properly and non‑essential cookies to enhance your experience, personalize content, and analyse traffic. By clicking “Accept All,” you consent to our use of non‑essential cookies. Alternatively, click “Manage Preferences” to customize your settings. For more details, please see our Cookie Policy and Privacy Policy."

By clicking “Accept All” or by continuing to use our website after making your selections, you agree to the use of cookies as described in this policy. You may withdraw your consent or change your preferences at any time using your browser settings or the cookie banner’s management tool.

1. What is a Cookie?

A cookie is a small text file stored on your computer or mobile device by our website’s server with your consent. Each cookie is unique to your web browser and typically contains anonymous information, such as a unique identifier and the website name. Only the originating server can read or retrieve the contents of that cookie.

For more details on cookies, please consult your browser’s help pages. Most browsers allow you to control cookies; however, declining cookies may affect your experience on the First 1 Club website and other sites you visit.

2. How Does First 1 Club Use Cookies?

We use cookies for several purposes, including:

  • Essential Functions:
    Cookies that enable you to navigate our website and use its secure features (e.g., logging into your account or accessing the members’ area). These cookies are necessary for the website to function and do not require your explicit consent.
  • Enhancing Functionality:
    Cookies that store your preferences (such as language or region) to enable a more personalized experience. These non‑essential cookies require your explicit consent.
  • Performance and Analytics:
    Cookies that help us understand how you interact with our website by tracking visitor numbers, pages viewed, and links clicked. This data helps us continuously improve our site and your experience. These non‑essential cookies require your explicit consent.
  • Targeting and Retargeting:
    Cookies that record your visit and track pages viewed, which may be used for delivering targeted online advertising. When set by a third party (such as an advertising network), these cookies can track your movements across different websites. These non‑essential cookies require your explicit consent.

Importantly, the information collected through cookies is anonymous, and we do not use third-party tools to track or collect personally identifiable information unless you have explicitly provided it to us via a form on our website.

3. Types of Cookies We Use

A. Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable you to log into secure areas, use shopping carts, or access e‑billing services. Without these cookies, some parts of our website will not function properly.

  • Example:
    Cookie Name: Log in_SessionId
    Type: Session Cookie
    Purpose: Used to identify users and track activity within the members’ portal. These cookies are automatically deleted when you close your browser or end your session.

B. Analytical/Performance Cookies
These cookies help us recognize and count the number of visitors and understand how users navigate our website. This data helps us improve website performance and usability.

C. Functionality Cookies
These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

D. Targeting/Retargeting Cookies
These cookies record your visit to our website, the pages you have visited, and the links you have followed. When set by third parties (such as advertising networks), they may track your movements across different websites and enable targeted advertising.

  • Examples:
    • Facebook Retargeting Pixel: Tracks interactions from Facebook visitors. Learn more
    • Twitter Retargeting Pixel: Tracks interactions from Twitter visitors. While Twitter/X no longer provides an official guide, you can explore third-party resources like this guide for more details.
    • LinkedIn Insight Tag: Tracks interactions from LinkedIn visitors. Learn more

Cookie Retention:
The duration that cookies remain on your device may vary. Session cookies are deleted when your browser is closed, while persistent cookies remain for a specified period (as determined by the cookie’s settings) or until you delete them.

4. Managing Cookies

You can manage or disable cookies through your web browser settings. Most browsers allow you to:

  • Be notified when a cookie is sent.
  • Refuse cookies.
  • Delete existing cookies.

Additionally, our cookie banner provides options for managing your cookie preferences directly on our website. For more information about disabling cookies, visit www.aboutcookies.org or the Interactive Advertising Bureau’s website at www.iab.net.

5. Questions and Contact Information

First 1 Club is committed to safeguarding your data and respecting your privacy rights. If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact our Data Protection Officer (DPO) using the contact details below:

Data Protection Officer (DPO):
First 1 Club Limited
Email: [email protected]